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Accessibility

Isleta Amphitheater strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know!

  • TICKETING - Accessible tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through our website. Look for the Accessible logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event, so please make sure you purchase accessible seating when you order tickets.

  • DAY OF SHOW PARKING - Accessible Parking is located outside the main entrances by the guitar and in the lower level lot with a valid and visible accessible placard. Let the parking staff know that you need accessible parking and they will direct you accordingly. Please be advised that accessible parking is very limited. If you do not absolutely need accessible parking, please park in the general lots.

  • ACCESSIBLE STATIONS - If you have questions or need assistance, visit Guest Services to help answer questions related to seating or other accommodations.

  • UNEXPECTED NEEDS - If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through our website to exchange all tickets for accessible seats. We will have a very limited number of seats available on the day of the show for such issues and we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.

  • INTERPRETER REQUESTS - If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up, we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 505-452-5100 to arrange an interpreter for your visit.

  • HEARING ASSISTANCE - Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. We can be reached at 505-452-5100.

  • ACCOMMODATIONS - All venue bathrooms, concession stands, and merchandise stands are accessible.

  • SERVICE ANIMALS - Only registered working animals are allowed inside the venue during events. This does not include emotional support animals. In line with ADA’s guidelines, a service animal is individually trained to perform tasks directly related to a person’s disability. Service animals must be kept on a leash or in a harness unless this interferes with their work. We can also make an exception if a disability makes it impossible to handle a harness or leash. If you can’t use a harness, leash, or any other type of tether, you must be able to control your service animal through voice, signals, or other methods.